This website is owned by ON TIME Logistics NV, hereinafter referred to as 'ON TIME'.

Address of registered office: Kattendijkdok Oostkaai 5 in 2000 Antwerp.
Telephone: +32 213 88 00
Company number: VAT BE 0722.549.040
By accessing and using the website, you expressly agree to the following privacy statement and the general terms and conditions.
Privacy statement
ON TIME processes personal data in accordance with this privacy statement. For further information, questions or comments about our privacy policy, please contact us at
Processing purposes
ON TIME collects and processes customers’ personal data for customer and order management purposes (e.g. customer administration, follow-up of orders/deliveries, invoicing, solvency monitoring, and sending marketing and personalised advertising).
Legal basis of the processing
Personal data are processed on the basis of Article 6.1.
(a) Consent,
(b) necessary for the performance of a contract,
(c) necessary to comply with a legal requirement),
(f) necessary for the protection of our legitimate interest in undertaking the General Data Protection Regulation.
Insofar as the processing of personal data takes place on the basis of clause 6.1. a) (consent), the customer has the right to revoke the consent given at any time.
Transfer to third parties
If this is necessary for the fulfilment of the intended purposes, the customer’s personal data will be shared with other companies (of the ON TIME group) within the European Economic Area that are directly or indirectly affiliated with ON TIME or with any other partner of ON TIME.
ON TIME guarantees that these recipients will take the necessary technical and organizational measures to protect personal data.
Retention period
Personal data processed for customer management purposes will be retained for the period necessary to comply with legal requirements (e.g. in the field of accounting).
Right of access, rectification, deletion, limitation, objection and portability of personal data
The customer has the right at all times to inspect his personal data and can correct them (or have them corrected) if they are incorrect or incomplete, have them removed, have them restricted and object to the processing of personal data concerning him on the basis of Article 6.1 (f), including profiling on the basis of those provisions. In addition, the customer has the right to obtain a copy (in a structured, common and machine-readable form) of his personal data and to have the personal data forwarded to another company.
In order to exercise the aforementioned rights, the customer is asked to:
modify the settings of his customer account himself; and/or
send an e-mail to the following e-mail address:
Direct marketing
The customer has the right to object, free of charge, to any processing of his personal data for the purposes of direct marketing.
The Client has the right to lodge a complaint with the Commission for the Protection of Privacy (rue de la Vie Privée de Bruxelles Mobilité 35, 1000 Brussels –
The use of “cookies”
During a visit to the site, ‘cookies’ may be placed on the hard drive of your computer to better tailor the site to the needs of the returning visitor. Internet browsers such as Internet Explorer®, Firefox® or Chrome® allow you to prevent the use of cookies, to receive a warning when a cookie is installed or to remove the cookies from your hard drive afterwards. Consult the help function of your Internet browser for more information. This website may also use cookies which, based on the pages you visit on this website, keep track of which products or services you may be interested in. Using these cookies and the tools of Google’s advertising network (Google AdWords, Google Analytics, the Google Display Network and DoubleClick) as well as the advertising network of Facebook, LinkedIn and Twitter, we can also show you advertisements on other websites for products and services in which you may be interested. This technique is called ‘remarketing’. These cookies do not contain any personal data.
Google analytics
The ON TIME websites use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note, however, that in this case you may not be able to use all features of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.